We are a small business with a focus on providing quality care and we often have a wait list for patient appointments. However, the Novel Coronavirus (Covid-19) pandemic has altered our cancellation policy.
If you have had close contact with someone who has been diagnosed with Covid-19, or you have a temperature, cough or are feeling unwell, please call/text (0422 626 061) or email (firstname.lastname@example.org) to cancel or reschedule your appointment. If you are unsure, take the Queensland Health’s Novel Coronavirus (Covid-19) Quiz
We ask that you continue to be respectful of the needs of other patients. Where possible, please email or call Pivot Osteopathy at least 24 hours before your appointment time if you are unable to attend an appointment. “No-shows” and late cancellations inconvenience those individuals who need access to care in a timely manner. However, we would prefer that you cancel late if you are unwell, than risk others who are attending the clinic.